This portion of the website is designed to provide SMSS product users with support resources.

• The knowledgebase section of the site is a searchable feature which allows you to look up topics based on relevant keyword searches.

• For SMSS product users who need to log a help request, please click on the 'Online Helpdesk' link to the right.  We will respond to your help request as soon as we receive it. Only authorised users will be able to login to the system as 'Username and Password' is required. To apply for an ID, please get in touch with helpdesk@smss.org.nz
• To view all known bugs reported  for all Artena suite of product, click the Known Bug link at the right. Only authorise users will be able to login.

If you require immediate assistance, please call our help desk on: (04) 931 1480 / (0800) 931 5410 or email us at helpdesk@smss.org.nz

Please feel free to send us suggestions on how the help desk can best support you.